Newsletters

Create and publish newsletters to communicate with your members

Newsletter Overview

The Newsletter feature allows you to create, edit, and publish rich content newsletters to communicate with your members. Published newsletters appear in the member app and trigger notifications to keep everyone informed.

Creating Newsletters

Access Newsletter Management

1. Navigate to the Communication section in the admin panel
2. Select Newsletters from the communication options

Create New Newsletter

1. Click “New newsletter” to open the editor
2. Fill in the required fields:
   • Title: Newsletter title (required)
   • Summary: Optional preview text for notifications
   • Content: Main newsletter content with rich text editor
   • Cover Image: Optional cover image (max 5MB, JPEG/PNG/GIF/WebP)

Rich Text Editor Features

• Text Formatting: Bold, italic, underline
• Headings: H1, H2, H3 heading styles
• Lists: Bullet and numbered lists
• Images: Insert images into content
• Links: Add hyperlinks to text
• Quotes: Blockquote formatting

Publishing Options

Save as Draft

• Click “Save as draft” to save without publishing
• Draft newsletters are not visible to members
• You can edit and publish drafts later

Publish Newsletter

• Click “Publish” to make the newsletter live
• Published newsletters are immediately visible to all members
• Members receive a push notification (if summary is provided)
• Published date is automatically recorded

Unpublish

• Click “Unpublish” to remove a published newsletter
• Newsletter becomes hidden from members
• Content is preserved as a draft

Managing Newsletters

Newsletter List

• View all newsletters with status indicators (Draft/Published)
• See creation and publication dates
• Search and filter options available

Edit Existing Newsletter

1. Click on any newsletter in the list to open editor
2. Make changes to title, content, or images
3. Save as draft or publish updates

Delete Newsletter

1. Select newsletter and click “Delete newsletter”
2. Confirm deletion in the dialog

• Warning: Deleted newsletters cannot be recovered

Member Experience

Viewing Newsletters

• Members access newsletters through their app
• Newsletters display with cover image, title, and formatted content
• Published date is shown to members

Notifications

• Members receive notifications when new newsletters are published
• Summary text appears in notification message
• Notification only sent when publishing (not when saving drafts)

Best Practices

Content Guidelines

• Use clear, engaging titles
• Keep summaries concise for notifications
• Use images to enhance content
• Test formatting before publishing

Publishing Strategy

• Save drafts frequently while editing
• Review content carefully before publishing
• Consider optimal timing for member engagement
• Use unpublish feature for temporary removal instead of deletion

Automated Clean-up

• Newsletters are automatically deleted after 1 year to maintain system performance
• Clean-up runs daily at 2 AM (Europe/Amsterdam timezone)
• Both published and draft newsletters older than 1 year are removed
• Associated images are also deleted from storage
• Important newsletters should be archived externally if long-term retention is needed